Last updated: 1 August 2026
Information we collect
When you contact us or submit a project enquiry, we may collect your name, contact information, organization, service interests and the details you choose to share. Basic technical information may also be processed by our hosting and security providers to deliver and protect the website.
How we use information
We use submitted information to respond to enquiries, assess potential work, provide requested services, improve our communications and meet legal or security obligations. We do not sell personal information.
Service providers
We may use carefully selected providers for website hosting, email delivery, analytics, security and customer communication. These providers process information only as needed to perform their services and are subject to their own privacy and security obligations.
Retention and security
We retain enquiry information for as long as reasonably necessary for business communication, service delivery and applicable legal requirements. We use organizational and technical measures appropriate to the nature of the information, but no internet transmission method is completely risk-free.
Your choices
You may ask us to correct or delete information you submitted, subject to legitimate record-keeping requirements. You can also ask how your information has been used.
Contact
For privacy questions, email info@primesom.com.